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Payment / Shipping / Delivery

Payment by PayPal:
At the end of the ordering process you will be redirected to the pages of PayPal and can make the payment process. After completing the PayPal payment you must click on the button "Back to AETEK" because this is the first step in the confirmation of your payment to our shop. After sending your order you will receive an order confirmation via e-mail. Once the amount is received by us, and if your goods are in stock, they will be shipped and delivered to you. For items that are made especially for you, after receiving payment, please expect longer delivery times (approximately 4 weeks from receipt of payment). Such items are marked as such in the article description. For PayPal payments we will charge a processing fee of 4.5% of the order by the higher cost for us.
Advance payment (only within Germany):
You order from our online shop and select the shipping in advance (transfer) from. After sending your order you will receive an order confirmation via email with our bank details. Once the amount is received by us, and your goods are in stock, they will shipped and delivered to you. For items that are made especially for you, after receiving payment, please expect longer delivery times (approximately 4 weeks from receipt of payment). Such items are marked as such in the article description.

Shipping:
The dispatch takes place as insured package with a shipping service of our choice.
We ship within Germany, with the payment options in advance (wire transfer) or PayPal. For shipments with destinations outside Germany PayPal is available as a payment method. Please note that when sending to non-EU countries may incur customs fees, which are not included in our bill. In this case, the total costs are exclusive of customs charges incurred where appropriate. The shipping costs are composed of material, time and postage costs. Our system calculates shipping costs as a function of the weight of the shipment, destination of the shipment and the number of packets. Larger orders will be split into several packages, if the maximum weight per package or the volume of items to send in a package not allowed. The shipping costs start at € 8.40 for insured shipping within Germany. The invoiced shipping costs can therefore only be calculated after all items of the order, including final order size per item, were included in the basket.

If your order contains only download products, then no shipping charges are calculated, although this is shown different in some places .

The price of shipping is always displayed before sending the order.

Delivery Times:                                                                  Example: 

To view the delivery times / inventory levels, we use the traffic light icon that is visible in the detail view below each article.

The following applies:
Green = Item becomes available.
The delivery time within Germany is within 7 working days from receipt of payment.
Yellow = It's still a piece of the article available.
The delivery time within Germany is within 7 working days from receipt of payment.
 Red   = Item is not available in stock and can not be ordered.

With custom made products the delivery time is up to 4 weeks after ordering and paying in Germany. These articles, a notice to the delivery time is stated in the item description and
the traffic light icon shows in this case, the availability of the material needed to manufacture these products.

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Copyright © 2019 AETEK
*inkl. gesetzl. Mwst bedeutet, Preis ist ein Endpreis (Preisangabe gemäss §1 II PAngV) zzgl. Versandkosten.
Gemäss §19 UStG erheben wir aber keine Umsatzsteuer und weisen diese folglich auch nicht auf unserer Rechnungslegung aus.